Return Refund & Cancellation Policy

This policy is only valid for transactions within India for purchases that are shipped within the country.

If you are dissatisfied with the product you purchased from our website, we provide a refund option. Below, you can find information on the specifics, procedure, and requirements for this process.

After receiving any product ordered from our website, you have the option to return or exchange the product within 48 hours, under the following circumstances:

If the product does not meet your needs
If you wish to replace it with a different product
If the clothing does not fit, you properly.
Exchange is permitted within 7 days of your order date.
Only one exchange per order is allowed.
On sale item no refund only 1 time replacement.
Buy 1 Get 1 offer: Only one-time exchange available; no refunds.
Quilts and Dohars are non-returnable and non-replaceable.
We offer a one-time exchange for defective or damaged items within 7 days; no refunds will be processed.

To address the above, please visit the "Customer Service" section on our website.

If you want a Credit / Discount Voucher, we will provide you with one that can be used for shopping at our store. The value of the Voucher will be equivalent to the value of the returned product.

You can reach us at +919508910964 for any inquiries. Our hotline is available from 11 AM to 7 PM, Monday to Saturday. Additionally, you can also send us an email at email at wecare@parikala.com for further assistance.

In the situations mentioned above, we would make arrangements for the collection of the item.

Kindly be aware that our policy allows for only one exchange of the product. In case of any further exchanges, there will be a fee of Rs 150 per garment to cover the shipping expenses. Please note that a product received through an exchange cannot be returned.